Return & Refund Policy

At humangynaecare, we prioritize safety, hygiene, and regulatory compliance in women’s healthcare products. Due to the sensitive nature of pharmaceutical products, our return and refund policy is outlined below.

1. General Policy

Medicines and healthcare products are non-returnable and non-exchangeable once delivered, in accordance with pharmaceutical safety and hygiene regulations.

Returns may only be accepted under specific conditions mentioned below.

2. Eligible Cases for Return / Refund

You may request a return or refund in the following situations:

• Incorrect product delivered

• Damaged product received

• Expired product delivered

• Missing items in the order

To be eligible:

• The issue must be reported within 48 hours of delivery

• Product must be unused and in original sealed packaging

• Clear photos/videos must be shared as proof

3. Non-Returnable Items

For safety and hygiene reasons, we do not accept returns for:

• Opened or used medicines

• Temperature-sensitive products

• Products without original packaging

• Orders placed without valid prescription (if required)